Client Testimonials


This is awesome news and getting Permanent Residency in Australia is a massive achievement  for me! Thank you Rosaleigh and team for all of your help and hard work, you guys are awesome at what you do and I cannot thank you enough!

United Kingdom (now Airlie Beach, Australia)


Migrating to a foreign country is not an easy venture. Finding the right support to assist you in this process is of utmost importance. iQAustralia provided an excellent service and advice that helped us to manage our application successfully despite tight deadlines. Thanks again to Rosaleigh and the iQA team.

Bastien & family


Hi, my name is Adriano and I'm from Switzerland and Italy. I first came to Australia for a holiday because I was fascinated by its vast and untouched landscapes and the Australian laid-back lifestyle. Very soon, this beautiful multicultural country captured my heart and I realized that I wanted to further my studies and live permanently in Australia.

I explored different cities in Australia but I decided Townsville, in North Queensland, was the place for me. Townsville is located conveniently close to the Great Barrier Reef, has 320 days of sunshine a year and is home to many natural wonders such as Magnetic Island (just 20 minutes by Ferry from Townsville), world class beaches, tropical reefs, rainforest, national parks, outback and wetlands all within an hour or two of North Queensland's capital city, Townsville. Townsville also had good employment opportunities, especially in the hospitality industry.

I enrolled in a Diploma of Hospitality Management at the Barrier Reef Institute of TAFE. Upon graduation, I was offered a position as Supervisor at the Watermark Restaurant. This vibrant and chic restaurant is located on the Townsville's beautiful Strand, beachfront, a perfect location to work. My employer offered to sponsor me, and I was lucky enough to receive assistance from Rosaleigh Palmer, a Registered Migration Agent and owner of iQAustralia.

With the expert assistance from Rosaleigh and her team, I was granted my permanent residency shortly after lodgement of my application. I am very pleased to now call Australia my home.

Switzerland & Italy


As a family, we were so delighted and relieved that our son's visa situation was resolved. Rosaleigh, I wish you could have seen his face when he received your phone call. His smile reached his ears. The past months were scary for us all but I am beyond pleased that he had you at his back. It is at times like this that you realise that it is not just having the skills of a Migration Agent but having a Migration Agent you trust implicitly. And we did! At every moment of abject fear in the house, the reassurance was that Rosaleigh knows what she is doing. If anyone can sort it, Rosaleigh will.

Caroline, United Kingdom

Village Cafe Restaurant & Bar

The Village Cafe Restaurant & Bar in Airlie Beach has been in operation for over ten years and in that time we have needed the support of a first class Migration Agent to assist us to obtain a variety of visas for overseas nationals. During this time, we have only used one, Rosaleigh Palmer and her team at iQAustralia. They have provided professional service to assist us with visas for skilled overseas staff and this has enabled us to fill skilled vacancies that we were unable to fill locally. 

Finding skilled staff and retaining their services is always a difficult proposition in a regional area. Rosaleigh and her team have always provided reliable and honest advice and have assisted us successfully over these years. We can more than highly recommend them.

Lawrence & Shirley Topp, Airlie Beach, Queensland

John & Janet

I am not sure that many people in Australia fully comprehend the significance of being granted Permanent Residence in Australia. For us it has had a profound effect, leading to almost irrational feelings of relief and gratitude. Now, a week after we were notified of our change in status, I am still in a state of euphoria which, kind of, motivates one to look around for people to thank.

For your role in bringing this about, may we say a simple thank you. It is a substantial milestone in our lives which will not easily be forgotten.

Sincerest appreciation

John & Janet, South Africa


I have been a permanent resident of this wonderful country for two years now. I was starting this daunting immigration process without a clue as to what to do or even if it was possible to be granted residency but then I was put in touch with iQAustralia for a consultation.

I was told quickly about the likelihood of my application being accepted by the Australian immigration. I was told exactly what to do, how to do it, when to do it and everything was checked, reviewed and collated with expert knowledge and experience by the iQAustralia team.

The application was successfully processed and now I am proud to call Australia home. If it wasn't for the above and beyond efforts of iQAustralia I am quite sure I would not be here now. So many thanks and much appreciation goes to you guys.

Steve, United Kingdom

True Blue Sailing

On behalf of True Blue Sailing we would like to extend thanks and appreciation to iQAustralia for all their work in getting permanent residency granted to several of our staff.

Rosaleigh and her team work hard to provide the best advice, guidance, assistance and support to ensure you have the best possible chance of being granted a visa. We have had a 100% success rate with our staff being granted a visa and the reason for this is largely thanks to iQAustralia.

If it wasn't for the tireless efforts of the iQAustralia team, several of our fantastic employees would not now be part of the True Blue Sailing team. iQAustralia help retain skilled workers in Australia for businesses across many industries and help shape the future of Australia for the better.

Steve, True Blue Sailing, Whitsundays

Cindy & Stefan

I want to take this opportunity to thank you for all your hard work in getting all the appropriate paperwork gathered and dealing with immigration for us! I hope you realise how much Stefan and I appreciate it! We will most definitely keep you in mind for any other issues that may arise! Both Stefan and I wish you much success!

Cindy & Stefan
USA & Switzerland

Sipa Family

On behalf of my family and myself I would like to say thank you from the bottom of my heart. We really appreciate all the assistance and your undivided support you've rendered. Our thanks to all your staff for their contribution in making our dream come true for our kids to get better Education in Australia.

Sipa Family
Papua New Guinea


I went to the Australian Embassy ... and within an hour, I got my visa in my passport... I can now go to Australia... Thank you very much for your advice. I truly am humbly grateful for your speedy assistance and advice. Your support and top class service is tremendously appreciated. As they say in Kenya (Swahili)... Asante Sana ... Thanks very much ... And, South Africa (Afrikaans) ... Baie Dankie ...

South Africa

Aaron & Charlie

Just a massive thanks from Charlie & I. We only moved into our new place yesterday so to get that news this morning has made our day, weekend, year and probably life!!! It's the best news we've ever had and we can't thank you guys enough for your patience, professionalism, friendliness and understanding during these last 2 or 3 months.

Aaron & Charlie
Australia & UK

The Frasers

We cannot express in words the relief, happiness and still numbed realisation of our long awaited dream of our future destiny.... a five year patient wait to eventually being accepted to now live freely in this wonderful island down under AUSTRALIA!! .... none of which would have been possible without your advice, encouragement and guidance.

We remain ever grateful.

The Frasers


I just wanted to let you know some wonderful news; I will be receiving my Australian citizenship in a few weeks on Australia day! None of this would have been possible without your hard work and dedication. Your business has grown and you have received awards and deservedly so. When I first started this process years ago you were the only migration agent that agreed to be interviewed by me and I knew it was something special! I hope I have begun to repay you by recommending your services to friends and colleagues.

Best of luck for the future and thanks again.


The Alberts Family

When I was asked if I would like to write a testimonial on behalf of iQAustralia, I didn't even allow the staff member to complete her sentence, because I knew that it would be a privilege to share our experience with this company.

First of all, thank you iQAustralia, for getting us through this unbelievable and lengthy immigration process!

I did not know anything about the Australian Immigration procedure. When my husband first came to America, he got his "green card" or work permit within 2 months. When the children and I arrived in Australia, we had no idea that the Australian process would take so long. To further my anxiety, I did not know what documents would be needed for immigration. I had thrown so many documents away. ....Not keeping in mind that immigration wants to dissect your whole existence and if you are private persons, like we are, it can become very unravelling. However, we didn't give up hope; the iQAustralia team are wonderful.

When you have to trust strangers with so much detail of your life; when your life is on hold for 8 or more months and you're not sure if Australia wants you to stay or not; when you already missing your family, friends and grandchildren......iQAustralia was always there for us. They are competent, organized, resourceful and just a group of neat individuals.

Give them a won't be disappointed!

The Alberts Family

The Bingham Family

This is to say a HUGE thank you to you and the team at iQAustralia. You can probably understand the relief we feel now that the process is over, having seen thousands go through the same process. It's like having a 50 tonne weight lifted off our shoulders. Many thanks again for the hard work you have all done for us and for being very professional even with the hassles we have thrown your way.

It's now full steam ahead for all our planned ventures in Australia!

The Bingham Family
United Kingdom






PO Box 1426
Townsville Queensland 4810

Contact Details

Phone: (07) 4771 5498 int. +61-7-4771 5498

Did you know we changed address?

iQAustralia is no longer located at 65 Palmer Street, South Townsville. Consultations are now by appointment only. Please contact Rosaleigh at to arrange an appointment